The VA is adding Electronic Visit Verification to home care purchased through its community care network. This guide summarizes what the solicitation documents require of home care providers and the regional contractors, and what agencies can do now.
Under the Community Care Network Next Generation contracts awarded on August 31, 2026, the regional contractors must ensure network providers use EVV for all personal care and home health care services that require an in-home visit. Claims that fail any of five EVV matching rules are denied. The contracts' performance period begins January 1, 2027, and each region starts operating when VA issues its regional task order.
From Table 49 of the Contractor Manual, grouped by service type. Check the table for official descriptors and modifiers.
EVV Bridge already validates visit data against aggregator rules and transmits it from the system you use today. Syndech is adding the VA regional contractors as destinations as their specifications are published, so agencies that bill both Medicaid and VA can send both from one source. Your agency keeps ownership of its data and decides how to correct any issue we surface.
Yes, under the Community Care Network Next Generation contracts. The Performance Work Statement requires each regional contractor to ensure its network providers use EVV to verify all personal care services and home health care services that require an in-home visit.
The four Next Generation umbrella contracts awarded on August 31, 2026 have a performance period starting January 1, 2027. Operational start in each region follows the regional task orders, which VA had not issued as of mid-October 2026.
Under section 11.3 of the Contractor Manual, failing any one of the EVV matching rules results in claim denial. The rules cover overlapping service periods, matching codes, modifiers, and units, an accepted visit for every date in a span, matching unit totals, and matching data elements.
Table 49 of the Contractor Manual lists the codes requiring EVV controls, including personal care and attendant care (S5125, T1019), homemaker (S5130, S5131), home health aide, RN and LPN nursing in the home, and physical, occupational, and speech therapy in the home health setting.
Yes. The Contractor Manual states that home health or personal care services rendered by an individual living in the member residence do not constitute an in-home visit and are not subject to EVV requirements.
The solicitation documents do not name a single EVV system for providers. They require the regional contractor to collect and verify the six EVV data elements, educate network providers, provide technical support, and confirm that EVV data exists for each claim before submitting it to VA.
Syndech is adding the VA regional contractors as destinations as their specifications are published. The contractors had not been assigned to regions as of mid-October 2026, so no contractor-specific format exists yet.
This page summarizes public procurement records. It is not legal or billing advice, and the regional contractors will publish their own provider guidance.